Project Scale Group (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you submit it through our website forms or communication channels.

By submitting your information to Project Scale Group, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information including, but not limited to:

• Full name

• Phone number

• Email address

• Mailing address

• Business information

• Project details or service inquiries

• IP address

• Browser type

• Device information

• Pages visited and interaction data

• Any additional information voluntarily submitted

Information is collected only when voluntarily provided by the user through our website forms or communication channels.

2. How We Use Your Information

We use collected information to:

• Respond to inquiries

• Provide requested services

• Schedule consultations

• Send transactional communications

• Send SMS communications when consent is provided

• Improve website functionality

• Conduct analytics

• Enhance marketing efforts

• Comply with legal obligations

We do not sell personal information for resale purposes.

3. SMS Opt-In & Mobile Information

If you provide your phone number and explicitly opt in, you consent to receive SMS communications from Project Scale Group related to service inquiries, appointment reminders, marketing updates, or other business-related communications.

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact [email protected].

Consent is not a condition of purchase.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS consent is not shared with third parties.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to analyze website traffic, enhance user experience, and support marketing efforts.

These technologies may collect information such as IP address, browser type, device information, pages visited, and interaction data.

Users may control or disable cookies through their individual browser settings. Disabling cookies may impact certain website functionality.

5. Disclosure of Information

We do not sell, trade, or rent personal information to third parties.

Information may be shared only when necessary to:

• Comply with applicable laws or legal obligations

• Protect the rights, safety, or property of Project Scale Group

• Work with service providers assisting in communication delivery (such as SMS or CRM platforms)

All service providers are required to maintain appropriate confidentiality and data security standards.

6. Data Security and Handling

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect personal data, no system can guarantee absolute security.

7. User Rights

Users may request:

• Access to personal information we maintain

• Correction of inaccuracies

• Deletion of personal data, where legally permitted

Requests may be submitted by contacting [email protected].

8. Age Restriction

Our services are intended for individuals eighteen (18) years of age or older. We do not knowingly collect personal information from individuals under the age of 18.

9. Policy Updates

Project Scale Group reserves the right to update this Privacy Policy at any time. Continued use of our services after updates constitutes acceptance of the revised policy.

10. Contact Information

Project Scale Group

Email: [email protected]